Trimester 1 will commence as planned on Monday 24 February 2020. 

If you cannot commence prior to Monday 24 February, SAIBT will contact you directly to discuss your options for T1. To better inform your decisions, we will develop individual study plans with you to outline what alternative arrangements can be put in place. If you have any questions or concerns, please contact Student Services on +61 8 8302 1555 or SAIBT.CELUSA.StudentServices@navitas.com. 

Yes.

At this stage, all orientation activities will proceed as planned on 19 February 2020 for Business and Health Science programs and 20 February 2020 for Arts, Engineering, Information Technology and Early Transition programs.

If you arrive after these dates, SAIBT will send you a late orientation schedule by email. If you have any questions or concerns, please contact Student Services on +61 8 8302 1555 or SAIBT.CELUSA.StudentServices@navitas.com. 

National Coronavirus Helpline

Call this line if you are seeking information on COVID-19. The line operates 24 hours a day, seven days a week.

1800 020 080

If you are a student from overseas on a temporary student visa, you can contact your Overseas Student Health Cover (OSHC) insurance provider for advice on your health cover and services available to support you, including counselling and other mental health support. Your health cover may help you access and or meet the costs of medical and hospital care while in Australia. This advice is confidential and will not affect your visa conditions or your student enrolment. If you have any questions or concerns, please contact Student Services on +61 8 8302 1555 or SAIBT.CELUSA.StudentServices@navitas.com. 

Currently, SAIBT is not providing face masks for general use by students and staff. However, hand sanitiser units are available in all our classrooms. If you have any questions or concerns, please contact Student Services on +61 8 8302 1555 or SAIBT.CELUSA.StudentServices@navitas.com. 

China’s National Health Commission has confirmed the virus has been passed from person-to-person and has infected some healthcare workers.

Practising good hand and sneeze/cough hygiene is the best defence against most viruses. Encourage all students and staff to: wash their hands often with soap and water before and after eating as well as after attending the toilet avoid contact with others (including touching, kissing, hugging, and other intimate contact) cough and sneeze into their elbow. If you have any questions or concerns, please contact Student Services on +61 8 8302 1555 or SAIBT.CELUSA.StudentServices@navitas.com. 

6. I have been in Hong Kong/Macau/Taiwan in the last 14 days and wish to attend class, what should I do?

If you have not been in mainland China before 1st February 2020 you may attend class and work as usual, unless you have been in contact with someone who has a confirmed case of novel coronavirus.

If you have, you should self-isolate for a period of 14 days. Further information on self-isolation can be found on the Department of Health website at https://www.health.gov.au/health-topics/novel-coronavirus-2019-ncov 

7. When is the latest I can arrive in Australia to commence face to face classes without enrolling in the online courses? 

Friday of Week 2, 6 March 2020 is the last day we will allow enrolments and the late arrival of students.  We would, however, encourage you to enrol in the online courses in case you are unable to arrive in Australia by this deadline. This would secure your place in the module and help us transition you into classes once you are on shore. 

Please refer to Q1. for information about transitioning from online to face to face studies. If you have any questions or concerns, please contact Student Services on +61 8 8302 1555 or SAIBT.CELUSA.StudentServices@navitas.com. 

8. If I arrive in Australia can I change my studyload to undertake 4 modules?

No, all enrolments will be finalised by Friday of Week 2, 6 March 2020 (for both online and face to face classes) and no additional increases in study load will be allowed after this date.   If your current enrolment rules are for less than 4 modules, this is something you can discuss with an Academic Coordinator prior to arrival via zoom. Appointments can be made via Student Services on +61 8 8302 1555 or SAIBT.CELUSA.StudentServices@navitas.com. 

9. I am in final study period at SAIBT (requiring 1, 2, 3 or 4 modules) – what are my options?

We are reviewing all students’ study plans individually to ensure the greatest chance at success.  If this is your last study period at SAIBT we will be allowing you to enrol in the required subjects to allow you to graduate where possible.  If this is not possible (due to online restrictions) we will get in contact with you to discuss this on an individual basis and advise you of your options.  

If you are unable to undertake all of your remaining modules online or elect for a reduced study load we will repackage with the next available University intake, which will vary depending on your program. For individual advice, please make an appointment with an Academic Coordinator via Zoom.  Appointments can be made via Student Services on +61 8 8302 1555 or SAIBT.CELUSA.StudentServices@navitas.com. 

10. I am in my final study period but I don’t want to study online – if I defer my studies to June, would my package be broken? 

We will repackage all students who are unable to complete due to a leave of absence or deferral with the next available University intake, which will vary depending on your program. For students in Health Science programs or those that would like individual advice, please make an appointment with an Academic Coordinator via Zoom. Appointments can be made via Student Services on +61 8 8302 1555 or SAIBT.CELUSA.StudentServices@navitas.com. 

11. Do we submit presentations should the module require one?  

Your teacher will inform you of how assessments will be varied for online delivery. You can find guidance on Moodle and during your online webinars with your teacher. In general, there will be an opportunity for you to present in the webinar or submit recordings if instructed by the teacher. 

12. I have to do a module that requires specific software (eg Digital Design).  Will this be possible? 

Platforms are all being tested for accessibility for students in China.  

If you have any connection issues in rural area, please contact Student Services on +61 8 8302 1555 or SAIBT.CELUSA.StudentServices@navitas.com. If there are ongoing issues that we are unable to resolve students can withdraw with no financial or academic penalty and defer to the following study period. 

15. Where there are issues with banks not being open in some areas, can we have some special arrangement to enrol first and pay later?

Yes, we will work with all students affected by financial restrictions due to COVID-19 to ensure that they can commence their studies through a variety of support options.  If you require assistance with your tuition fees, please contact Student Services on +61 8 8302 1555 or SAIBT.CELUSA.StudentServices@navitas.com. 

16. How can we reach our teachers should we have any questions regarding our courses? 

There will be webinars held via Zoom each week, and you can email your teachers directly with questions. A discussion forum will be available on Moodle for all students. A channel for online students will be made accessible to you to stay in regular contact. If you have any questions or concerns, please contact Student Services on +61 8 8302 1555 or SAIBT.CELUSA.StudentServices@navitas.com. 

17. I have unsatisfactory academic standing I want to appeal - how do I proceed to stage 3 if my first appeal is rejected?

To discuss academic standing, you are advised to make an appointment with an academic coordinator by contacting Student Services on +61 8 8302 1555 or SAIBT.CELUSA.StudentServices@navitas.com. 

Students are able to submit appeals via email. If a student cannot attend an appeals hearing, meetings can be held via Zoom. Students will be informed of the date and time along with a Zoom link for the meeting if they indicate that they are off shore. Students will need to have access to the internet and a device to join the Zoom session. If you have any issues with access, you will be advised who to contact on the appointment letter. 

18. Is the online module recorded or live via a platform?  

There will be interactive resources and links available on Moodle along with webinars held by the teachers each week via Zoom. Dates and Times for the webinar sessions will be announced on Moodle by your teacher. 

All platforms have been tested for accessibility. Teachers are providing online module information on Moodle including the following: video links to platforms you can access, assessment variations to make all assessments accessible, forums for discussion, key summary points and lecture slides for your reference. In addition, teachers will hold weekly webinars via Zoom. If you are unable to attend the Zoom session, a recording will be made available to you via a link so you can watch the webinar at a time that is convenient for you. 

However, we do encourage all students to attend the webinars to be able to participate and ask questions in a group setting. If you have any questions or concerns, please contact Student Services on +61 8 8302 1555 or SAIBT.CELUSA.StudentServices@navitas.com. 

19. What is going to happen when I return to SAIBT later in the trimester?

Please keep us informed of when you are able to return by contacting Student Services on +61 8 8302 1555 or SAIBT.CELUSA.StudentServices@navitas.com. You will have an appointment with an academic coordinator or discipline lead to discuss your transitioning. SAIBT will assign you a buddy in your discipline who will guide you through any adjustments in the transitioning. We will change your enrolment from online classes to classroom activities. Any additional practicals or assignments you were unable to complete as part of the online module will be made available to you.  

Students who are able to return by Week 4 will be offered catch up sessions with their teachers where possible. 

Teachers and mentors will help assess your progress to ensure you are set up to succeed. If you feel you are not making the desired progress, you will be advised of your options (including withdrawal, deferral etc.) If you have any questions or concerns, please contact Student Services on +61 8 8302 1555 or SAIBT.CELUSA.StudentServices@navitas.com. 

20. I am a new student and have missed Orientation – what can I do? 

SAIBT is inviting you to a live web Orientation welcome. Video links are available covering all the essential information you need to know as a new student at SAIBT. You will be sent an email with all the links available. Program-specific links give you an overview of the program that you’re studying. A webinar will be held in Week 1 for all programs if you have any questions. Individual advice will be offered by academic coordinators once you make an appointment by contacting Student Services on +61 8 8302 1555 or SAIBT.CELUSA.StudentServices@navitas.com.  There will be recordings and late orientations for students who require them.