- Department of Health Coronavirus Latest Updates
- Department of Health For University Students and Staff
- Department of Health Coronavirus Information Line on 1800 020 080
- Department of Health Coronavirus campaign resources
- Department of Education Advice for International Students
- World Health Organization
- Smart Traveller Coronovirus Information
- South Australian Department of Health and Wellbeing
- SA Health COVID-19 Community Guide
- Study Adelaide – Update for International Students
26 March 2020
Following continuous COVID-19 developments, UniSA decisions and our move to online learning, I would like to advise you that effective from close of business today, SAIBT and CELUSA will be moving to all staff to working from home providing remote assistance to students.
It’s important to note that SAIBT and CELUSA are not closing, but we are relocating staff out of the office to ensure we are following the current government recommendations. Your classes and communication with your teachers will continue in its new format until the end of this study period (or as updated).
The university campuses are still open and access to the Computer Barns and Libraries continue as per normal, but include new restrictions around social distancing whilst using these facilities. Please check the websites below for up to date information as these times may change
During this time we understand that you may be feeling worried, anxious or uncertain and we want to ensure that we can continue to support you through these changes. I have attached the details of how to contact each of the SAIBT and CELUSA departments and encourage you to make contact if you need support.
If you are feeling unwell please contact your health care provider (doctor). You can also get support and advise from the following:
- Allianz OSHC Support - Private Healthcare Insurance Provider for International Students
- UniSA Medical - with clinics available at City East and City West with online booking facilities.
We will reach out and check- in with you over the coming weeks to make sure that you are doing okay.
Thank you for your patience with us as we continue to adapt to the constant changes, we are committed to your high quality education experience and your continued future successes.
Student & Academic Services Manager
SAIBT & CELUSA
20 March 2020
Inline with moving to online courses as a COVID-19 control measure, commencing Monday 23rd March 2020, attached is a Frequency Asked Questions (FAQS) document to help provide you with extra information.
Should you have any queries, please do not hesitate to contact us on 08 8302 1555 or SAIBT.CELUSA.StudentServices@navitas.com.
19 March 2020
My name is Leeanne and I am the counsellor at SAIBT. I am writing to introduce myself and to let you know about the counselling service available to you. Counselling is a separate service to our student services and academic team.
We know that recent changes in relation to the coronavirus outbreak has impacted students ability to travel to Australia and students in Australia will now be studying online until further notice. SAIBT student services team will continue to provide updates in relation to your studies.
Counselling can assist with health and well-being for students and provide a non-judgmental space for you to discuss any concerns personal or academic.
We understand this is a very stressful time for you and your family and our counselling service is available to you. Counselling is a private and confidential service and can be provided via face to face, online, telephone or even email contact.
It is important that you stay connected and know that you are valued member of the SAIBT community. Please ensure you check your Uni SA email account regularly as this is our main form of communication with you.
Further health information of the coronavirus is available from the Australian Department of Health Australian Department of Health website .
You can contact me direct to make a counselling appointment - E| Leeanne.Dfirstname.lastname@example.org M| 0491052487
Take care, stay motivated and keep ongoing contact with your teachers :)
18 March 2020
I am writing to inform you that as a precautionary measure, SAIBT will be delivering all required modules online starting Monday 23/3/20. Your teacher is setting up variations in the delivery. You will receive an email from your teacher inviting you to join a Zoom Webinar class during the time slot you had class. Your attendance will be recorded if you join the webinar. Should you be unavailable to attend online, there will be a recording made available to you after the session.
I appreciate your patience and your cooperation during this time of uncertainty and would like to assure you that we are doing the best we can to help you to stay on track and to succeed.
If you have any queries for Student Services or the Academic Team, you can make appointments via Zoom. We will have drop-in times for face-to-face appointments but we will also be available on live chat for any queries and for appointments via ZOOM.
Assessments might need to be varied so please check our Moodle site for any alternative arrangements. Each course Moodle site will have a summary table that outlines the assessment structure and any changes that have been confirmed. This table will be updated as required.
Above all, your teachers are modifying their courses for remote learning as effectively as they can and with your help, continue to provide you a positive learning experience despite these unforeseen circumstances. SAIBT appreciates, however, that this is not your expected delivery mode. Therefore, if you have any concerns at all, please talk to us so we can support you.
Stay safe and I wish you a successful continuation of your studies.
17 March 2020
I am writing to you to update you on the SAIBT and UniSA changes in relation to the COVID-19 situation and how both UniSA and SAIBT intends to implement COVID19 control measures in our college community.
SAIBT have been reviewing government guidelines daily and have been in regular contact with UniSA and have consistently followed any government and UniSA directives. We have been working in the background over the last few weeks to prepare for a move to more online delivery and support for our modules as a scenario to enable you to continue your study plan throughout the trimester.
UniSA Updates from next week beginning Monday 23rd March
- UniSA will be moving all lectures, workshops and seminars to online delivery.
- UniSA tutorials, practical and laboratory sessions will continue to be delivered face to face and where possible will be moved to online over the next month.
- UniSA Computer barns will be modified to allow for 1.5m social distancing as may some space in the libraries.
- The campus remains open however there will be some progressive changes to the delivery of your program. We are already delivering over 30 modules to over 110 students via remote delivery incorporating Moodle Learning Management System and ZOOM for students who were unable to arrive in Adelaide for the commencement of the study period. The progressive changes will be extending this offering to our on campus students.
- Delivery of SAIBT Modules will progressively move to online delivery (in part or in full) via Moodle LMS and ZOOM where possible – these changes will be communicated to you via your school email account and also in your Module Moodle site. Some elements of your module such as practicals that need specialised labs will continue to be delivered face to face (at least initially).
- In-class social distancing of 1.5m will be implemented wherever possible
- Staff and students should continue to follow previously distributed personal hygiene protocols and social distancing of 1.5m wherever possible.
- Ongoing support will be provided via our Live Chat function in the student portal and counseling and academic learning advice will continue (and will also move progressivley to support via email and ZOOM appointments)
- If you do not feel well then please do not come into campus and if you have believe that you have symptoms of COVID-19 then please advise us and seek medical assistance.
Please continue to check you email account and Moodle sites for further updates. Thank you for your cooperation and support during this time and we are committed to continuing your study journey and ensuring that you are fully supported to be successful in your studies.
11 March 2020
The Australian Government announced on 11 March 2020 that travel restrictions will now apply to for travellers arriving from Italy.
Travel restrictions remain in place for travellers arriving from any part of mainland China, Iran or Republic of Korea. These measures are temporary and will be reviewed.
Foreign nationals (excluding permanent residents of Australia) who have been in the following countries will not be allowed to enter Australia for 14 days from the time they have left or transited through:
- mainland China
- Republic of Korea
For more information please see travel restrictions.
The Government's latest announcement will affect our international student community, and you may be wondering what that means for study in Adelaide.
The following websites also contain useful information regarding managing your health:
World Health Organization
Australian Government Department of Foreign Affairs and Trade - smarttraveller.gov.au
Government of South Australia SA Health - Wash, Wipe, Cover Resources
Australian Government Department of Health - Health Direct
The Department of Education, Skills and Employment (DESE) has released a fact sheet outlining regulatory advice to help providers as they respond to the novel coronavirus. The fact sheet includes the latest answers to questions asked by providers, and will be updated regularly as further issues are identified.
English Australia has created a single web page with links to many resources on the coronavirus and will update this whenever new information comes to hand. The page includes fact sheets for both providers and international students as well as links to key government agencies and departments.
Providers are encouraged to frequently visit websites as information and advice is being regularly updated.
Should you require translating assistance when seeking medical advice please call TIS – Translating and Interpreting Service on 13 14 50.
Not feeling well?
If you experience flu like symptoms which could include: fever, sore throat, a cough, nausea/vomiting and difficulty breathing please contact a medical practitioner. Please refer to your institutions list of medical providers or contact SA Health 1300 232 272 for expert health advice and information. Please continue to wash your hands with soap and water regularly.
|1. Will SAIBT delay the start of Trimester 1?|
Trimester 1 will commence as planned on Monday 24 February 2020.
If you cannot commence prior to Monday 24 February, SAIBT will contact you directly to discuss your options for T1. To better inform your decisions, we will develop individual study plans with you to outline what alternative arrangements can be put in place. If you have any questions or concerns, please contact Student Services on +61 8 8302 1555 or SAIBT.CELUSA.StudentServices@navitas.com.
|2. I am a commencing student, is Orientation Day still going ahead?|
At this stage, all orientation activities will proceed as planned on 19 February 2020 for Business and Health Science programs and 20 February 2020 for Arts, Engineering, Information Technology and Early Transition programs.
If you arrive after these dates, SAIBT will send you a late orientation schedule by email. If you have any questions or concerns, please contact Student Services on +61 8 8302 1555 or SAIBT.CELUSA.StudentServices@navitas.com.
|3. What should I do if I am feeling unwell?|
|If you suspect you may have symptoms of the coronavirus, we encourage you to visit a community doctor or a hospital emergency department as soon as possible. When you attend medical facility, you should phone ahead, where possible, to advise of your symptoms and recent travel history.
If you are a student from overseas on a temporary student visa, you can contact your Overseas Student Health Cover (OSHC) insurance provider for advice on your health cover and services available to support you, including counselling and other mental health support. Your health cover may help you access and or meet the costs of medical and hospital care while in Australia. This advice is confidential and will not affect your visa conditions or your student enrolment.If you have any questions or concerns, please contact Student Services on +61 8 8302 1555 or SAIBT.CELUSA.StudentServices@navitas.com.
|4. Should staff and students wear face masks? Will the University provide face masks for staff and students?|
|The latest advice from the Australian Government’s Department of Health is: Face masks are not currently recommended for use by healthy members of the public for prevention of infections like novel coronavirus.
Currently, SAIBT is not providing face masks for general use by students and staff. However, hand sanitiser units are available in all our classrooms. If you have any questions or concerns, please contact Student Services on +61 8 8302 1555 or SAIBT.CELUSA.StudentServices@navitas.com.
|5. How does the virus spread?|
China’s National Health Commission has confirmed the virus has been passed from person-to-person and has infected some healthcare workers.
Practising good hand and sneeze/cough hygiene is the best defense against most viruses. Encourage all students and staff to: wash their hands often with soap and water before and after eating as well as after attending the toilet avoid contact with others (including touching, kissing, hugging, and other intimate contact) cough and sneeze into their elbow. If you have any questions or concerns, please contact Student Services on +61 8 8302 1555 or SAIBT.CELUSA.StudentServices@navitas.com.
6. I have been in Hong Kong/Macau/Taiwan in the last 14 days and wish to attend class, what should I do?
If you have not been in mainland China before 1st February 2020 you may attend class and work as usual, unless you have been in contact with someone who has a confirmed case of novel coronavirus.
If you have, you should self-isolate for a period of 14 days. Further information on self-isolation can be found on the Department of Health website at https://www.health.gov.au/health-topics/novel-coronavirus-2019-ncov
7. When is the latest I can arrive in Australia to commence face to face classes without enrolling in the online courses?
Friday of Week 2, 6 March 2020 is the last day we will allow enrolments and the late arrival of students. We would, however, encourage you to enrol in the online courses in case you are unable to arrive in Australia by this deadline. This would secure your place in the module and help us transition you into classes once you are on shore.
Please refer to Q1. for information about transitioning from online to face to face studies. If you have any questions or concerns, please contact Student Services on +61 8 8302 1555 or SAIBT.CELUSA.StudentServices@navitas.com.
8. If I arrive in Australia can I change my studyload to undertake 4 modules?
No, all enrolments will be finalised by Friday of Week 2, 6 March 2020 (for both online and face to face classes) and no additional increases in study load will be allowed after this date. If your current enrolment rules are for less than 4 modules, this is something you can discuss with an Academic Coordinator prior to arrival via zoom. Appointments can be made via Student Services on +61 8 8302 1555 or SAIBT.CELUSA.StudentServices@navitas.com.
9. I am in final study period at SAIBT (requiring 1, 2, 3 or 4 modules) – what are my options?
We are reviewing all students’ study plans individually to ensure the greatest chance at success. If this is your last study period at SAIBT we will be allowing you to enrol in the required subjects to allow you to graduate where possible. If this is not possible (due to online restrictions) we will get in contact with you to discuss this on an individual basis and advise you of your options.
If you are unable to undertake all of your remaining modules online or elect for a reduced study load we will repackage with the next available University intake, which will vary depending on your program. For individual advice, please make an appointment with an Academic Coordinator via Zoom. Appointments can be made via Student Services on +61 8 8302 1555 or SAIBT.CELUSA.StudentServices@navitas.com.
10. I am in my final study period but I don’t want to study online – if I defer my studies to June, would my package be broken?
We will repackage all students who are unable to complete due to a leave of absence or deferral with the next available University intake, which will vary depending on your program. For students in Health Science programs or those that would like individual advice, please make an appointment with an Academic Coordinator via Zoom. Appointments can be made via Student Services on +61 8 8302 1555 or SAIBT.CELUSA.StudentServices@navitas.com.
11. Do we submit presentations should the module require one?
Your teacher will inform you of how assessments will be varied for online delivery. You can find guidance on Moodle and during your online webinars with your teacher. In general, there will be an opportunity for you to present in the webinar or submit recordings if instructed by the teacher.
12. I have to do a module that requires specific software (eg Digital Design). Will this be possible?
|Where possible, we are making modules available to students that require software that can be accessed by you. Suitable alternatives may be offered. However, if you are unable to study your final module online due to restrictions of software and accessibility, please make an appointment with an Academic Coordinator via Zoom for individual advice. Appointments can be made via Student Services on +61 8 8302 1555 or SAIBT.CELUSA.StudentServices@navitas.com.|
|13. How will the online modules be delivered?|
|SAIBT has tested platforms and software that is accessible to students in China and will try to make all online resources available and accessible to you. Moodle is the delivery platform for your courses and will contain information and resources relevant to your courses. Webinars will be held via Zoom, where you can ask your teacher any relevant questions about any issues you might have. If you have any questions or concerns, please contact Student Services on +61 8 8302 1555 or SAIBT.CELUSA.StudentServices@navitas.com.|
|14. What do we do if the platform is blocked and not accessible in China? In some cases, there is no connectivity in rural areas.|
Platforms are all being tested for accessibility for students in China.
If you have any connection issues in rural area, please contact Student Services on +61 8 8302 1555 or SAIBT.CELUSA.StudentServices@navitas.com. If there are ongoing issues that we are unable to resolve students can withdraw with no financial or academic penalty and defer to the following study period.
15. Where there are issues with banks not being open in some areas, can we have some special arrangement to enrol first and pay later?
Yes, we will work with all students affected by financial restrictions due to COVID-19 to ensure that they can commence their studies through a variety of support options. If you require assistance with your tuition fees, please contact Student Services on +61 8 8302 1555 or SAIBT.CELUSA.StudentServices@navitas.com.
16. How can we reach our teachers should we have any questions regarding our courses?
There will be webinars held via Zoom each week, and you can email your teachers directly with questions. A discussion forum will be available on Moodle for all students. A channel for online students will be made accessible to you to stay in regular contact. If you have any questions or concerns, please contact Student Services on +61 8 8302 1555 or SAIBT.CELUSA.StudentServices@navitas.com.
17. I have unsatisfactory academic standing I want to appeal - how do I proceed to stage 3 if my first appeal is rejected?
To discuss academic standing, you are advised to make an appointment with an academic coordinator by contacting Student Services on +61 8 8302 1555 or SAIBT.CELUSA.StudentServices@navitas.com.
Students are able to submit appeals via email. If a student cannot attend an appeals hearing, meetings can be held via Zoom. Students will be informed of the date and time along with a Zoom link for the meeting if they indicate that they are off shore. Students will need to have access to the internet and a device to join the Zoom session. If you have any issues with access, you will be advised who to contact on the appointment letter.
18. Is the online module recorded or live via a platform?
There will be interactive resources and links available on Moodle along with webinars held by the teachers each week via Zoom. Dates and Times for the webinar sessions will be announced on Moodle by your teacher.
All platforms have been tested for accessibility. Teachers are providing online module information on Moodle including the following: video links to platforms you can access, assessment variations to make all assessments accessible, forums for discussion, key summary points and lecture slides for your reference. In addition, teachers will hold weekly webinars via Zoom. If you are unable to attend the Zoom session, a recording will be made available to you via a link so you can watch the webinar at a time that is convenient for you.
However, we do encourage all students to attend the webinars to be able to participate and ask questions in a group setting. If you have any questions or concerns, please contact Student Services on +61 8 8302 1555 or SAIBT.CELUSA.StudentServices@navitas.com.
19. What is going to happen when I return to SAIBT later in the trimester?
Please keep us informed of when you are able to return by contacting Student Services on +61 8 8302 1555 or SAIBT.CELUSA.StudentServices@navitas.com. You will have an appointment with an academic coordinator or discipline lead to discuss your transitioning. SAIBT will assign you a buddy in your discipline who will guide you through any adjustments in the transitioning. We will change your enrolment from online classes to classroom activities. Any additional practicals or assignments you were unable to complete as part of the online module will be made available to you.
Students who are able to return by Week 4 will be offered catch up sessions with their teachers where possible.
Teachers and mentors will help assess your progress to ensure you are set up to succeed. If you feel you are not making the desired progress, you will be advised of your options (including withdrawal, deferral etc.) If you have any questions or concerns, please contact Student Services on +61 8 8302 1555 or SAIBT.CELUSA.StudentServices@navitas.com.
20. I am a new student and have missed Orientation – what can I do?
SAIBT is inviting you to a live web Orientation welcome. Video links are available covering all the essential information you need to know as a new student at SAIBT. You will be sent an email with all the links available. Program-specific links give you an overview of the program that you’re studying. A webinar will be held in Week 1 for all programs if you have any questions. Individual advice will be offered by academic coordinators once you make an appointment by contacting Student Services on +61 8 8302 1555 or SAIBT.CELUSA.StudentServices@navitas.com. There will be recordings and late orientations for students who require them.
Our thoughts are with the Chinese people and all students who have been impacted during this time. The health and wellness of our students is our priority. We are working hard to ensure that our students are informed, reassured and supported.
If you have any administrative questions relating to your student's studies at SAIBT & CELUSA, please email email@example.com or on +61 8 8302 2021
- Call us on +61 08 302 1555 to make an appointment
- Email your lecturer
- Chat via LiveChat in the Student Portal
- Drop in sessions will still be available
- Call us on +61 08 302 1027
- Email our Accommodation Service
- Call us on +61 08 302 1555
- Email our Student Services
- Chat via LiveChat in the Student Portal
Speak to a Counsellor
- Call on +61 08 302 1026 or on 0491 052 487
- Email our Counsellor
- Face to face and Zoom sessions will be available